GCash helps Baguio’s small businesses thrive as Panagbenga Festival goes more cashless

In the Photo. MSMEs and consumers benefit from seamless cashless transactions at souvenir shops, fresh market goods, and general retail partners via GCash digital solutions.

Baguio City once again came alive with colors, blooms, and celebration as the Panagbenga Festival filled its streets with floats, music, and the vibrant spirit of the Cordillera community. Beyond the festivities, the festival also highlighted a deeper story unfolding on the ground: how local entrepreneurs—many of them small family-run businesses—are gaining greater access to financial tools that allow them to participate more fully in the local digital economy.

GCash Panagbenga booth at Melvin Jones Grandstand offering digital tools and solutions to festival-goers.

For many nano, micro, small, and medium enterprises (NMSMEs), access to safe and convenient financial services is not just about efficiency—it is about opportunity, dignity in work, and the ability to grow their livelihoods. At this year’s Panagbenga Festival, GCash, the country’s leading finance super app and largest cashless ecosystem, supported local merchants by bringing practical digital solutions and on-ground activities that help level the playing field for small businesses.

GCash booth offering ‘Piso Treats’ Php1 for 1 kilo rice at Baguio City Public Market during the festivities

By enabling simpler, safer, and more accessible transactions, these tools help ensure that even the smallest vendors—from sari-sari stores to flower stalls—can serve more customers and benefit from the surge in tourism during one of the country’s most beloved cultural celebrations.

The grand celebration was led by Baguio City Mayor Benjamin Magalong and Vice Mayor Faustino Olowan, together with Congressman Mauricio Domogan and the Department of Public Works and Highways Secretary Vince Dizon as guests of honor. The local government recognized the growing role of digital financial access in helping communities strengthen livelihoods and support inclusive economic participation.

. GCash vice president and head of public sector Cleo Celeste Santos (third from left) with visitors at the GCash Panagbenga Festival Experiential Booth

“As proof of Baguio’s resilience, our deep pride in our Cordillera heritage, and our unique capacity to celebrate culture with discipline, it fuels our creative economy and strengthens local livelihood,” said Vice Mayor Olowan.

For this year’s festivities, GCash carried the theme “Festival of Progress: Empowering Local NMSMEs as the Heart of the Celebration,” highlighting how cashless payments help small businesses serve more customers and unlock new income opportunities during peak moments of celebration.

GCash activations reached festival-goers and merchants across multiple touchpoints—from bus terminals and malls to gas stations, public markets, and along the famous Session Road. Merchant crawls showcased MSMEs embracing digital finance, while mall and market activations demonstrated how QR payments and GCash Pera Outlet can transform everyday stalls into community financial service points.

For this year’s Panagbenga, GCash initiative highlighted how accessible digital tools—from QR payments to community-based digital hubs for financial transactions — can help small merchants participate more equitably in the festival economy and expand their growth opportunities.

“Financial inclusion is about ensuring that every enterprise — no matter the size — has access to the tools needed to participate and thrive in today’s economy. Through solutions such as QR payments, SoundPay Plus, EasyPOS, and PocketPay, we help give smaller businesses the same opportunities as larger enterprises. At the same time, GCash Pera Outlet enables sari-sari stores and market stalls to provide essential services such as bills payment, remittances, and mobile load, bringing financial access closer to communities,” said Cleo Celeste Santos, GCash vice president and head of public sector.

Strengthening livelihoods at the community level

Across Baguio’s neighborhoods, sari-sari stores, flower vendors, cafés, and market stalls are more than businesses—they are lifelines that sustain families and support local communities. During Panagbenga, these entrepreneurs serve as the frontliners of local commerce, welcoming thousands of visitors and supporting household incomes.

For many merchants, access to digital financial tools has helped make their livelihoods more stable and resilient.

Jen, a cashier at Caroline Trading, has seen the small sari-sari store grow into a mini mart since adopting GCash. “Halos lahat nasa GCash na po, at mas dumami pa ang pumupunta dahil parang pinakamadaling way dito sa amin—very convenient. Mas nag-improve yung sales kasi halos cashless na po lahat. Para sa mga negosyo na mag-start pa lang, i-try lang nila kasi effective siya.”

Jen, a cashier at Caroline Trading, which offers GCash Soundpay as a mode of payment

For GCash Pera Outlet partner Marie Audrey Salvador, a general merchandise store owner in Baguio’s public market, going cashless created a more stable income stream while allowing her business to serve as a financial access point for the community.

Marie Audrey Salvador, owner of Audry’s Dry Goods Retailing, a GCash Pera Outlet partner in Baguio City.

“Nag-start kami ng negosyo noong July 2023, at napakarami na nitong naitulong sa akin—sa bills, sa rents, at sa travels with family. Dati sapat-sapat lang; ngayon nakaka-afford na rin kami mag-travel. Aside from cashless payments, nagse-serve din kami as cash-in, cash-out, pay bills, at load—sobrang laki ng tulong.”

Meanwhile, Tita Leah’s Food Specialty, a well-loved Baguio delicacy brand, found that digital payment tools helped streamline operations as their business expanded. “Dati hiwalay din ang nakukuha ng transaction confirmation. Na-solve yun ni SoundPay. Ngayon hindi na kailangan ng storekeeper na tumawag sa amin for confirmation—seamless na siya,” shared Don Paez.

Don Paez of Tita Lea’s Food Specialty which offers GCash Soundpay Plus and EasyPOS as modes of payment

For Yuan, a barista at Balai Studio Cafe, the shift to cashless payments also means better service for a growing number of tourists. “GCash eases our business operations at talagang napakadali. Marami po kaming foreigners na customer at naghahanap din po sila ng cashless payment.”

Yuan Levi Camtugan, barista and cashier at Balai Studio Café

Protecting livelihoods in the digital space

As more Filipinos embrace digital finance, ensuring safety and trust remains essential to protecting the livelihoods of merchants and consumers alike. GCash continues to promote awareness and education to help users safeguard their accounts and income. The message remains simple but important: do not click suspicious links and never share your one-time password (OTP) with anyone.

By strengthening financial safety and awareness, GCash aims to ensure that small businesses can confidently participate in the digital economy while protecting the income they work hard to earn.

Sustaining inclusive growth beyond the festival

While Panagbenga lasts only a few weeks, its impact on communities can endure far longer. By expanding access to financial tools and services, GCash enables local entrepreneurs to build stronger businesses, support their families, and contribute to the broader local economy.

For GCash, working alongside communities like Baguio City is part of a broader commitment to advancing financial inclusion, expanding economic opportunity, and helping build an economy where progress is shared—ensuring that the benefits of growth reach even the smallest businesses at the heart of Filipino communities. #