14 May 2021 – Mayor Benjamin Magalong reminded Public Order and Safety Division (POSD) operatives to espouse humility in discharging their tasks.

“Let’s remember that rank is just incidental to public service.  We should keep our feet planted on the ground.  While we should strive to serve with honor and integrity, we should always serve with humility. There’s no substitute to it,” the mayor said.

The mayor admitted there are some operatives who act high handed and this attitudinal problem is now being addressed as the office led by Division Chief Marvin Herrera and Security Officer Daryll Longid had committed “to continue to institute reforms to ensure that the level of service we deliver is no less than the quality that the public deserves.”

He called for the conduct of intensive trainings on customer care and quality assurance among the enforcers to instill good values and the rudiments of approaching and apprehending violators of city ordinances and regulations.

As to abusive behavior and ill conduct, he said this will not be tolerated as in the case of the enforcer who figured in knife-wielding incident with a public utility jeepney driver recently.

The said operative was dismissed for from service after investigation showed he “committed a grievous act when he drew out a utility knife supposedly to ward off a very hostile traffic violator but however resulted to the further escalation of the situation.”

The POSD had apologized for the incident and promised to give more focus on values enhancement of its men as well as cementing its mandate as an indispensable partner in the city’s essential operations.

Bulk of the division’s work cater to providing order and safety support to the various operations of the city government such as vaccinations, swabbing, business permit renewal, tourism events, relief operations and others.

This is apart from serving as a force multiplier in the implementation of non-criminal ordinances like anti-jaywalking, anti-smoking, anti-peddling, anti-spitting, anti-distracted walking, anti-road obstruction ordinance (ARO), and Coronavirus disease (COVID-19) related policies. – Aileen P. Refuerzo